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Inspector Skills: Customer Service (Self-Paced)

Item #: 2516ONL14D
Price: $69.00
Member Price: $69.00
Member Savings: $0.00
Format: Online Self-Paced
Duration: 1.00
$69.00

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Available Seats - Unlimited

Providing excellent customer service is a critical skill for inspectors and public service professionals. Effective communication, problem-solving, and relationship-building help ensure positive interactions with community members while reinforcing trust in the inspection process. This self-paced online course focuses on strategies to enhance customer satisfaction and promote the building department`s public image.
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Objectives
  • Demonstrate effective communication skills in customer interactions.
  • Build and maintain positive relationships with community members.
  • Apply problem-solving techniques to enhance customer satisfaction.
  • Promote the building department`s services to improve its public image.
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